IT Organizational Assessment

As part of our ongoing efforts to strengthen and align technology services with the needs of our campus, we are assessing all information technology functions and roles at the University. This review will help us determine the most sustainable, effective, and efficient operating model and organization structure for Information Technology (IT) in support of the University’s Forward Together 2025-2030 Strategic Plan.

The purpose of this assessment is to help ensure our IT organization:

Effectively supports the varied technology needs of faculty, staff, and students across the University
Maximizes the efficiency and effectiveness of IT service delivery
Complies with established information security standards and requirements set forth by the UNC System

Help shape UNCG’s tech future

Your questions and anonymous feedback are vital to the success of this initiative.

Participate Here

Timeline & Outcomes

The assessment is organized in two main phases: discovery/analysis and organizational design.

Phase 1: Assessment of Campus-Wide IT and Service Needs

Outcome	Timing
Extensive assessment of existing IT groups and services on campus and proposed future state IT operating model	Winter ’25

Phase 2: Develop Organization Design and Implementation Plan

Outcome	Timing
Future -state organizational design with roles and reporting lines for each IT employee and implementation plan	Spring ‘26

Milestones

Sept. 29, 2025

Announcement and Campus Survey

Email to Students, Faculty, and Staff

Nov. 13, 2025

Assessment Website Launched

Information will be posted here as it becomes available.

Nov. 26, 2025

Fact-Finding Phase Complete

Learn more about the listening sessions and focus groups.

Jan. 12, 2026

Campus Town HalL – IT ORGANIZATIONAL ASSESSMENT

2–3:30 p.m.
Elliott University Center
Read the Town Hall event announcement for more information.